Doctors face numerous frustrations in caring for patients, but few are as infuriating—or expensive—as prior authorizations.

According to a recent report, as much as 90% of health information found on Wikipedia may be false. That said, if you catch your doctor on his or her phone, it’s more likely they're referring to an entry on Wikipedia than checking your health records. According to a recent report, 50% of physicians are using the online encyclopedia for information while only about 18% are accessing electronic health record software (EHRs) through mobile.


Providers and clinical decision-support software don’t, at the moment, have a great relationship. But since the use of such software is increasing, it would behoove providers to make their peace with that trend. But how?

The Centers for Medicare and Medicaid Services (CMS) offers a quick explanation of dual coding and how it may be used: Discussions of ICD-9 and ICD-10 often include mention of the terms dual processing and dual coding. Different people use these terms to mean different things, but in general, dual coding or processing refers to the use of ICD-9 and ICD-10 codes at the same time. So, when can you expect to use dual coding and processing and when can’t you?

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Healthcare is hospitality with healing. Or, if you prefer, it’s healing with hospitality.

The healing part of this equation, the clinical outcome, is indisputably important. But the hospitality side of the equation, what we call “the patient experience,” also matters to patients and to their loved ones. Unfortunately, the approaches we’re currently taking with the patient experience aren’t ever going to bring us the results–the hospitality–that patients and their loved ones are looking for.

revenue cycle partnerWhen you start contract negotiations with an RCM vendor, the objective should always be making sure the contract is a win-win for both companies. Every contract will vary in terms of detail and level of specificity.

 Meaningful use in 2014 is off to a slow start and even slower is the progress of eligible providers working to achieve Stage 2 Meaningful Use, according to data unveiled by the Centers for Medicare & Medicaid Services (CMS).

Hospital administrators expect that the anticipated conversion to the  ICD-10  (International Classification of Diseases, 10th Revision) code set will immediately make a host of health IT activities more difficult to conduct, according to preliminary results of a new survey of hospitals and physician practices released June 27 by the American Health Information Management Association (AHIMA) and the eHealth Initiative. According to the survey, the conversion to the new code set, expected for Oct.

Most of the healthcare industry was astounded when President Obama signed legislation that delayed ICD-10 compliance by at least a year. Now that there’s been time to digest the new Oct. 1, 2015 deadline, healthcare providers may benefit by considering a more strategic approach for their transition to ICD-10.

Thieves, hackers and careless workers have breached the medical privacy of nearly 32 million Americans, including 4.6 million Californians, since 2009. Those numbers, taken from new U.S. Health & Human Services Department data, underscore a vulnerability of electronic health records. These records are more detailed than most consumer credit or banking files and could open the door to widespread identity theft, fraud, or worse. Consider the case of Tustin-based GMR Transcription Services Inc.