A recent survey from FICO has found four of five smartphone users are interested in mobile healthcare interactions. An announcement of the study’s results reveals 76 percent of respondents would be interested in reminders of their appointments and 69 percent would also like to receive alerts when it is time for them to schedule appointments or take their medications.

Everyone agrees that health IT safety is important.  Promoting Patient Safety Through Effective Health Information Technology Risk Management is a research report that looks into the challenges faced by hospitals and ambulatory practices that implement health IT risk management interventions.  The research was conducted by RAND Corporation and the ECRI Institute under contract to ONC.

CMSOn July 3rd, the Centers for Medicare and Medicaid Services (CMS) issued proposed changes to the Medicare physician fee schedule.

Doctors face numerous frustrations in caring for patients, but few are as infuriating—or expensive—as prior authorizations.

According to a recent report, as much as 90% of health information found on Wikipedia may be false. That said, if you catch your doctor on his or her phone, it’s more likely they're referring to an entry on Wikipedia than checking your health records. According to a recent report, 50% of physicians are using the online encyclopedia for information while only about 18% are accessing electronic health record software (EHRs) through mobile.


Providers and clinical decision-support software don’t, at the moment, have a great relationship. But since the use of such software is increasing, it would behoove providers to make their peace with that trend. But how?

The Centers for Medicare and Medicaid Services (CMS) offers a quick explanation of dual coding and how it may be used: Discussions of ICD-9 and ICD-10 often include mention of the terms dual processing and dual coding. Different people use these terms to mean different things, but in general, dual coding or processing refers to the use of ICD-9 and ICD-10 codes at the same time. So, when can you expect to use dual coding and processing and when can’t you?

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Healthcare is hospitality with healing. Or, if you prefer, it’s healing with hospitality.

The healing part of this equation, the clinical outcome, is indisputably important. But the hospitality side of the equation, what we call “the patient experience,” also matters to patients and to their loved ones. Unfortunately, the approaches we’re currently taking with the patient experience aren’t ever going to bring us the results–the hospitality–that patients and their loved ones are looking for.

revenue cycle partnerWhen you start contract negotiations with an RCM vendor, the objective should always be making sure the contract is a win-win for both companies. Every contract will vary in terms of detail and level of specificity.

 Meaningful use in 2014 is off to a slow start and even slower is the progress of eligible providers working to achieve Stage 2 Meaningful Use, according to data unveiled by the Centers for Medicare & Medicaid Services (CMS).