Patient Engagement is a new buzz phrase being thrown around healthcare with increasing regularity. Like most industry speak, it takes a simple concept - making patients feel engaged in the process of staying healthy - and makes it seem complicated and hard to do. It isn’t. In fact, it is easy - one could even liken “patient engagement” to the golden rule. Treat your patients as you would like to be treated. Only by the full participation of patients in the process of their care will we achieve the ultimate “triple aim” of healthcare according to the Institute for Healthcare Reform:
For every technology, there's a downside—and for EHRs, one of the buzzed-about downsides was the supposed ease of upcoding: the practice of selecting the most remunerative code for a particular procedure. But a new study in Health Affairs—published by Julia Adler-Milstein of the University of Michigan and Dr. Ashish K. Jha, an internist with the Veterans Affairs Department and professor with the Harvard School of Public Health—casts doubt on that preconception.
When is the last time you had an experience as a consumer worse than trying to schedule an appointment at your doctor's office? You can only secure an appointment by phone. During business hours. And generally have to endure a convoluted IVR system and a long "call hold" times before speaking with anyone. Then after another 5-10 minutes, you will be lucky to find a mutually agreeable time.
Developing effective payer-provider partnerships is a strategic priority for many health systems. With the ACA healthcare reform rolling out, the healthcare industry is being challenged in ways far beyond the changes directly outlined in the healthcare reform bill. Fee for service will be replaced for payments based on the quality and level of service provided.
Hospitals & Health Networks has just released this year’s list of ‘most wired’ hospitals, which takes into account hospitals that use information technology to achieve optimum performance. According to Healthcare IT News, the survey found:
The recent National Committee on Vital and Health Statistics (NCVHS) testimony by key industry stakeholders demonstrated again how much we are all in agreement on critical points: we need an ICD-10 implementation date that’s certain (not a “maybe next year”), adequate end-to-end testing must happen soon for successful implementation, costs for some smaller practices and organizations may be insurmountable, resources are being lost or diverted, many physicians are disengaging, and credibility of many in a position of authority has gone right out the window.