Scott RongoChief Experience Officer
In his role as CXO, Scott is responsible for customer strategy and execution including the design and orchestration of programs to maximize the customer experience and satisfaction across eMDs wide range of customer interactions. Scott’s priority is ensuring eMDs delivers optimal value and a unified experience across the entire customer journey. Scott is also leads the eMDs sales organization. This includes both the direct and VAR channel sales teams.
Scott has been consulting with Physicians and Health Systems on innovative technology and service solutions for close to two decades. He started his career with a value added reseller in Indianapolis, IN focused on Practice Management and ancillary systems for independent providers. In 2006, Scott joined McKesson where he eventually led all sales efforts within the independent channel of Business Performance Services (BPS). Scott received his Bachelors in Business Administration specializing in Marketing and Management from the Kelley School of Business at Indiana University. In May 2016, he completed his Executive MBA from the Mendoza College of Business at the University of Notre Dame.