Secure messaging linked to more in-person visits

Diabetic patients with co-pay-free access to their doctors through secure messaging and telephone-based communication were more likely to make in-person visits, according to a study published at the Annals of Family Medicine.

The research coincided with patient-centered medical home (PCMH) redesign in Group Health's integrated healthcare delivery system. It followed 18,486 adults with diabetes before, during and after the redesign.

Read the source article at Health IT

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