US Based Support

US Based Support


We realize that one of the most important elements of any software system is the support services backing it up.  Getting the support you need with e-MDs award winning staff based entirely in the US has never been easier! We have a number of support resources available to help you optimize the use of your system and participate in the e-MDs community. Click on the links below to access these support resources or if you are unable to find a solution to your problem using these services, please contact your vendor or the e-MDs support team.

 


Training

e-MDs is committed to helping you get your practice up to speed as quickly as possible. Professional, effective training unlocks the true power of your e-MDs system allowing your team to maximize productivity and minimize inefficiencies. Our trainers are true professionals with a unique blend of software expertise, detailed knowledge of practice operations, and training skills to ensure a top-notch learning experience for your staff.


Customer Support Center

Be a part of the e-MDs customer community and visit our support center! We invite all our clients to participate in our online community. The support center includes user chat forums, sharing for templates, reports and forms as well as ideas, our online knowledge base, a glossary of terms, and a troubleshooter.