Video: If Air Travel Worked Like Health Care

 

Jonathan Rauch of the National Journal wrote a terrific (fact-based! ) send-up of our archaic, arcane, not-customer-centric healthcare system, titled “If Air Travel Worked Like Health Care.” I wish I’d known about it then, but I only learned of it recently, because a couple called “The New Altons” have made a great home-brew video of it, and posted it in YouTube. Well, now it’s going viral, at least among the healthcare crowd on Twitter. Fasten your seatbelts.

Read the source article at e-Patients

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